session policies

*Print orders are to be placed by date that web gallery expires.

*All ordered images will be kept on file for one year from date of session.  If a set of proofs is earned, ALL images from session will be kept on file for one year from date of session.  If no order is placed within 30 days of session date and no alternate ordering arrangement has been made in advance, all images are subject to being purged.

*Prices are subject to change at any time.  If prices change after your session, you are guaranteed the prior rate for 60 days from the date of your session.  Re-orders are subject to current rates.

*After initial order is placed (including orders from other family members, if applicable), all re-orders are subject to a $100 minimum.

*In order to earn proof set and/or cd slideshow, minimum amount must be met at initial order.

*If you are unable to keep your session time, please give at least two-week's notice for refund of your session fee.  In the case that your child is ill, please call as soon as possible, as your time has been reserved especially for you.  If you do not give notice and do not show up for your session, your session fee will be forfeited.  If the weather is bad on the date of your session, your session will be rescheduled.

*A session fee is required to hold your date/time, and pays for Gretchen's time and talent at your session, image editing, and creation of your web gallery.  Please mail this to Gretchen within one week of booking your session.  Times cannot be held beyond one week without a session fee. 

*Payment for prints is due at time of order.  Gretchen will send you an email with your total, including 6.75% NC Sales Tax, at the time you place your order.  Please note that in NC, sales tax is also required for session fees and that portion of the sales tax will be collected with the print order.

*If a gift certificate is being redeemed, please note that current pricing applies.

*You can expect to receive your finished enlargements approximately 3-4 weeks from the time you place and pay for your print order.  If your order has not been received by the date that web gallery expires (7 days), please note that your prints may be delayed up to two weeks, for a delivery date of 5-6 weeks instead of 3-4 weeks.

*Due to the custom nature of portraits, all sales are final. 

*For each friend or family member you refer who books a session, you will receive one 5x7 from a past or future session!  (Please note that referral prints do not count towards minimums to earn proof set and/or slideshow.)